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Steps to Take After a Public Liability Incident in South Australia.

Experiencing a public liability incident in South Australia can be unsettling and overwhelming. Whether you’ve been injured in a slip and fall accident at a store, involved in a car accident caused by a business vehicle, or suffered harm at a public event, knowing what to do immediately after the incident is crucial. In this blog post, we’ll guide you through the essential steps to take after a public liability incident in South Australia, helping you protect your well-being and build a strong foundation for any potential insurance claim or legal action.

1. Prioritize Your Safety and Health.

Your safety and health should always be the top priority after a public liability incident. If you or anyone else involved in the incident requires immediate medical attention, call for an ambulance or seek medical help right away. Even if your injuries seem minor at first, it’s essential to have a medical professional assess your condition, as some injuries may not be apparent immediately.

2. Report the Incident.

Notify the responsible party or the property owner/manager about the incident as soon as possible. If you’re injured on someone else’s property, inform the premises owner or staff. If it’s a car accident involving a business vehicle, notify the company involved. Reporting the incident promptly creates a record of the event and establishes that it was brought to the responsible party’s attention.

3. Gather Evidence.

Preserving evidence is crucial to support your potential claim or case. If possible, document the scene of the incident. Take photographs of the area where the incident occurred, any hazards present, and your injuries. Additionally, collect contact information from any witnesses who saw what happened. Witness statements can be valuable in corroborating your version of events later.

4. Document Your Injuries and Expenses.

Keep detailed records of your injuries, medical treatment, and related expenses. This includes medical bills, prescription costs, rehabilitation expenses, and any other costs you’ve incurred due to the incident. These records will help in calculating the extent of your damages and the compensation you may be entitled to.

5. Avoid Making Formal Statements Without Legal Advice.

While you should report the incident to the responsible party or their insurance company, be cautious about making formal statements or accepting settlements without seeking legal advice. Insurance adjusters may try to settle quickly and for less than your claim’s worth. Consulting a public liability lawyer before making any formal statements or accepting settlements can help protect your rights and ensure you receive fair compensation.

6. Notify Your Own Insurance Company.

If you have your own public liability insurance coverage, notify your insurance company about the incident as soon as possible, even if you believe the responsible party’s insurance should cover the claim. Your insurance company needs to be informed to protect your rights under your policy.

7. Seek Legal Advice.

Navigating the legal complexities of a public liability incident in South Australia can be challenging. Seeking legal advice from an experienced public liability lawyer is essential to understand your rights and the options available to you. A lawyer can provide guidance on the best course of action, negotiate with insurance companies on your behalf, and represent you in court if necessary.


Taking the right steps after a public liability incident in South Australia can significantly impact the outcome of your case and your ability to secure fair compensation. Prioritize your safety and health, report the incident promptly, gather evidence, document your injuries and expenses, and seek legal advice from a qualified public liability lawyer. By following these steps, you can protect your rights and increase your chances of a successful resolution to your public liability claim. Remember, the legal process can be complex, so having a knowledgeable legal professional by your side can make all the difference in obtaining the compensation you deserve.